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Terms & Conditions

Last Updated: 26/06/2026

Welcome to Headwater Consulting. By using this website and/or purchasing our products or services, you agree to these Terms & Conditions (“T&C”). Please read them carefully.

1. General

  • All content on this website, including text, images, and designs, is the property of Headwater Consulting unless otherwise stated.

  • Headwater Consulting reserves the right to update these T&C at any time. Changes are effective immediately upon posting.

  • These T&C are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Products and Services

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  • Products & Consultancy: Products and consultancy services are subject to availability and must be booked in advance. Full payment may be required at the time of booking.

3. Orders and Payment

  • Payments are processed securely via Wix Payments, PayPal, or SumUp.

  • Headwater Consulting reserves the right to cancel any order if payment fails or if the product/service is unavailable.

4. Shipping & Delivery

  • UK shipping costs and estimated delivery times are provided at checkout.

  • Headwater Consulting is not responsible for delays, lost, or damaged items during shipping. Please see our Shipping Policy for full details.

5. Returns & Refunds

6. Intellectual Property

  • All website content, branding, images, and materials are protected by copyright and may not be copied, reproduced, or distributed without prior written consent.

7. Liability

  • Headwater Consulting provides products and services “as is.” While we aim for high quality, we are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

8. Privacy & Data Protection

  • Personal data collected via this website is handled in accordance with our Privacy Policy and UK GDPR regulations (Data Protection Act 2018).

9. Legal Disclaimer

  • The content on this website is for general informational purposes only. Headwater Consulting does not guarantee completeness or suitability for any particular purpose.

  • Headwater Consulting shall not be held liable for any indirect, incidental, or consequential damages arising from your use of the website, including financial loss, injury, or data loss.

  • Users are responsible for reviewing this website and all purchases, bookings, or engagement with services.

10. Modifications

  • Headwater Consulting reserves the right to amend or update these T&C and any website content at any time without prior notice.

11. Contact Information

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